OMAHA, Neb. – Alegent Health Bergan Mercy Medical Center has been named one of the nation’s 100 Top Hospitals® by Thomson Reuters, a leading provider of information and solutions to improve the cost and quality of healthcare. The award recognizes hospitals that have achieved excellence in clinical outcomes, patient safety, patient satisfaction, financial performance and operational efficiency.
“This designation tells us that we are delivering on our commitment to provide high quality care for the body, mind and spirit of every person who comes to us,” said David Tew, vice president of operations, at Alegent Health and Bergan Mercy Medical Center. “Our nurses, physicians, techs and staff are among the best in the country and this designation reflects their expertise and their heart.”
Bergan Mercy, like all 10 of the Alegent Health hospitals, consistently track performance through quality and patient satisfaction scores. Chief Medical Officer Mark Kestner, M.D. says quality is essential in earning patients’ trust. “Awards and designations are nice – they validate what we’re doing, but at the end of the day, the real gauge of our success is our patients’ experience and outcome,” said Dr. Kestner.
Bergan Mercy is the only hospital in Omaha and one of two in Nebraska named to the 100 Top Hospitals list. The winners were identified through an in-depth analysis that evaluated 3,000 short-term, acute care, non-federal hospitals in nine areas:
- mortality
- medical complications
- patient safety
- average length of stay
- expenses, profitability
- cash-to-debt ratio
- patient satisfaction
- adherence to clinical standards of care
“Each of these areas is a focus for us at Alegent Health,” said Wayne Sensor, president and CEO. “We are actively building an evidence-based care model that speaks to clinical standards. That model can reduce consumer costs and improve quality because medical decisions are based on a body of science. In the end, it is all about providing the best care for our patients and their families, which is something we think is intrinsic to America’s Top Hospitals.”
“The 100 Top Hospitals winners raised the bar again this year, delivering a higher level of reliable care and greater value for their communities,” said Jean Chenoweth, senior vice president for performance improvement and 100 Top Hospitals programs at Thomson Reuters.
According to Thomson Reuters, if all Medicare inpatients received the same level of care as Medicare patients treated in the winning hospitals:
- More than 107,500 additional patients would survive each year.
- Nearly 132,000 patient complications would be avoided annually.
- Expenses would decline by $5.9 billion a year.
- The average patient stay would decrease by nearly half a day.
The winning hospitals were announced in the March 30 edition of Modern Healthcare magazine.
More information on this study and other 100 Top Hospitals research is available at www.100tophospitals.com.
About Alegent Health
Alegent Health is the largest not-for-profit, faith-based healthcare system in Nebraska and southwestern Iowa with 10 hospitals, more than 100 sites of service, over 1,300 physicians on its medical staff and 9,000 employees. Alegent Health is ranked first in the country in quality and patient satisfaction according to the Network for Regional healthcare Improvement (NRHI). That exceptional commitment to providing patient focused care for the body, mind and spirit of every person keeps Alegent Health faithful to its Mission, which was inspired by its sponsors, Catholic Health Initiatives and Immanuel Health Systems. At Alegent Health, patients and their families find a continuum of care, from women's and children's services, primary care, wellness counseling, and senior care to cardiovascular services, orthopaedics, oncology, physical rehabilitation and behavioral health. Alegent Health is online at www.alegent.com.
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