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Medical Records      Print     Email         Search all Services   

Requesting Patient Medical Records:
Admitting or Discharge

What to include with your request for your medical records records:
    A Valid Authorization which can be obtained in .pdf format in English, Spanish and French by clicking links on the right side of this page.) Please be sure to include the following:
    • Patient Name
    • Date of Birth or Social Security Number for verification
    • Purpose for which you are requesting records (i.e.- continuing care, personal)
    • Specify what records you are requesting in as much detail as possible
    • Address for where you'd like the records to be mailed
    • Patient signature along with the date of the signature to authorize the release of records
      If you would like to personally pick up your records:
    • Specify on your request that you would like to pick up your records
    • Be sure to provide a contact phone number where we can reach you
    • If records are needed by a specific date, please specify that on your request
    • A valid driver's license or other form of picture identification is required to pick up copies of your records.
      There may be a charge for your records:
    • There is no charge for records if you need them for continuation of care, to be sent to physician
    • If you are requesting records for personal use there is .50 cents per page charge for the copies.
      How long should the process take? :
    • In most cases record copies are available in less than a week.
    • Some requests take longer to process.
    If you have any questions
    Click the links at right to get contact information for each hospital. Use the same links to download the instructions on this page.   
Contact information for Bergan Mercy
Contact information for Immanuel
Contact information for Lakeside
Contact information for Mercy-Council Bluffs
Contact information for Midlands Hospital
Medical Records Release Authorization - English
Medical Records Release Authorization - Espanol
Medical Records Release Authorization - Francaise
 
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